Offline gold jewelry sales have caused businesses to launch online sales, but quality issues are still the most concerned about consumers.
Guangzhou "Yangcheng Evening News" reporter saw in the "Golden Online" of Gome's self-operated gold, the price of gold ornaments is based on the price of the piece, only a final price is given, there is no purchase evaluation.
In the online flagship store of Jinye Jewelry [1.44% Fund Research Report], the reporter saw yesterday that some consumers expressed their concern that "I don't know if it is genuine." In addition, the seller of Jinye Jewelry flagship store mentioned that in order to reduce the cost of gold bars, there is no third-party testing certificate when the gold bars are shipped. If the customer is willing to bear the cost of the third-party testing certificate and pay 25 yuan for each gold bar inspection fee, the store will take the test of the National Gold and Silver Products Quality Testing Center (commonly known as Nanjing National Inspection), and obtain the certificate. client.
In the EMI Royce store, the seller mentioned in the after-sales service guarantee to support the gold store inspection, fake a lose ten, and said that Jinzhu has passed the national quality inspection, but the quality inspection report is more expensive, can not be with the goods Delivery. The store's pricing method is based on the price. After-sales service is re-checked and then paid, store warranty. When a customer expresses doubts about the product, the customer service responds to support the inspection, please rest assured.
In the Millennium Star flagship store, after-sales service has a counter warranty, store warranty, and is equipped with a national inspection certificate.
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